Privacy policy

Privacy Policy

WalnutRitual operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you (the customer) with a complete shopping experience (collectively, the “Services”). WalnutRitual is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge the information collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified, such that it cannot identify you or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from such information):

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: including credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information: including your username, password, security questions, preferences, and account settings.

  • Transaction information: including items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.

  • Communications with us: including information you provide when you contact us, such as messages submitted to customer support.

  • Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: including information about your interaction with the Services, such as how and when you browse or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, contact us, or otherwise provide your personal information to us;

  • Automatically through the Services, including from your device when you use our products or services or visit our website, and information collected through cookies or similar technologies;

  • From our service providers, including when we engage them to provide certain technology or to collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or what Services you use, we may use your personal information for the following purposes:

Provide, customize, and improve the Services

We use your personal information to provide the Services, including to perform our contract with you; process payments; fulfill orders; remember your preferences and items you are interested in; send account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and otherwise manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and provide a personalized shopping experience, such as recommending products based on your purchase history. This may include using your personal information to better tailor and improve the Services.

Marketing and advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or mail, and showing you online ads for products or services on the Services or other websites based on your prior purchases, items added to cart, or other activity on the Services.

Security and fraud prevention

We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate, and take action regarding suspected fraud, illegal, unsafe, or malicious activity; protect public safety; and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other login details with anyone.

Communicate with you

We use your personal information to provide customer support, respond to your requests, provide effective service, and maintain our business relationship with you.

Legal reasons

We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, and for investigations or participation in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • Sharing with Shopify, vendors, and other third parties that provide services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • Sharing with business and marketing partners to provide marketing services and deliver advertisements to you. For example, we may work with Shopify and third-party services to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to opt out of sharing your information for targeted advertising/marketing based on your activity across different merchants and websites. You may exercise your right to opt out here.

  • Disclosing information when you direct, request, or otherwise consent to the disclosure to third parties, such as for product shipping, or through social media widgets or login integrations.

  • Sharing with our affiliates or other members of our corporate group.

  • In connection with a business transaction (such as a merger or bankruptcy).

  • To comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and may be shared with third parties located outside your country of residence to provide and improve the Services.

In addition, to protect, grow, and improve our business, we use certain enhanced features provided by Shopify that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information, including responding to requests you make to exercise your rights with respect to the processing for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please visit Shopify’s Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights through Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found there.

Information you provide on public or semi-public platforms (including information you share on third-party social networks) may be visible to other users of the Services and/or users of those third-party platforms, and neither we nor any third party restrict the use of such information. The inclusion of such links does not imply our endorsement of the content on such platforms or their owners/operators unless disclosed otherwise within the Services.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. In some cases, we may deny your request as permitted by law.

  • Right to access / right to know: You may have the right to request access to personal information we hold about you.

  • Right to delete: You may have the right to request deletion of personal information we maintain about you.

  • Right to correct: You may have the right to request correction of inaccurate personal information we maintain about you.

  • Right to data portability: In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of your personal information and request that we transfer it to a third party.

  • Right to opt out of “sale” or “sharing” for targeted advertising: Depending on where you live, you may have the right to opt out of our “selling” or “sharing” of your personal information, or our processing of your personal information for “targeted advertising” (as defined by applicable privacy laws). You may exercise your opt-out right here. If you enable the Global Privacy Control (GPC) preference signal when visiting our website, we will treat this as a request to opt out (subject to your location) for the device and browser used to visit the website. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about GPC, please visit https://globalprivacycontrol.org/. Aside from GPC, we do not recognize other “Do Not Track” signals.

  • Manage communication preferences: We may send you promotional emails, and you may opt out at any time by using the unsubscribe option shown in our emails. Even if you opt out, we may still send you non-promotional emails related to your account or orders.

You may exercise any of these rights through the methods provided in the Services or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and any rights you may have (including rights regarding data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the rights described above. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require proof that you authorized the agent to act for you and may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside of the country/region where you live.

If we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority (as applicable), unless the destination of the data transfer is determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact Information

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at:

contact@idlemind.fun