Shipping policy

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays).
During high-volume periods, processing may take 5 business days.

Shipping Methods & Delivery Time

Standard: [5-7] business days
Express: [3-5] business days
Delivery times are estimates and may vary due to customs, weather, carrier delays, or peak seasons.

Tracking

Tracking information will be provided once the order ships.
Tracking updates may take 24–72 hours to appear.

Customs, Duties & Taxes (U.S.)
International shipments may be subject to customs inspections and import fees.

Buyers are responsible for any duties, taxes, or customs-related fees charged by U.S. customs or the carrier.

We do not control these fees and cannot estimate them in advance.

Incorrect Address / Failed Delivery

Please double-check your shipping address before placing an order.

If an order is returned due to an incorrect/incomplete address or failed delivery attempt, reshipping fees may apply.

Lost or Stolen Packages

If tracking shows “delivered” but you did not receive the package, please contact the carrier first.

If you need help, contact us at [support@email.com] within [X] days of delivery confirmation.